Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 29, 2023 - 19:01 GMT
Update
We will be undergoing scheduled maintenance during this time.
Posted Oct 27, 2023 - 16:28 BST
Scheduled
Please be advised of essential maintenance work required on NEOS Fibre Network Platform to repair damaged fibre section within 3rd party providers network infrastructure between Bradley Stoke POP and Evesham site locations Requirement is to carry out a cutover of 216f between 2 joint locations, 3rd party provider engineers will need to carry out splicing and testing within both joint locations. Maintenance is being carried out under controlled change and supervised at all times to ensure works complete in a timely manner with minimal disruption to services.
Due to the redundant nature of the UK Servers network this maintenance is not expected to be service affecting for our customers as traffic will automatically re-route on alternative paths however due to the nature of the work the network to our Coventry site should be deemed at risk during this period.
Whilst a lengthy maintenance window is scheduled to cover all eventualities the service provider does not expect the circuits to be offline for the duration of the maintenance window and UK Servers customer's services should not be affected.
Posted Oct 27, 2023 - 16:27 BST
This scheduled maintenance affected: Coventry - Continuity House (205/DC3), Coventry (DH1), and Coventry (DH2).