All Systems Operational
Coventry - Continuity House (205/DC3) Operational
90 days ago
100.0 % uptime
Today
Coventry (DH1) Operational
90 days ago
99.91 % uptime
Today
Coventry (DH2) Operational
90 days ago
99.91 % uptime
Today
Telehouse East (THE) Operational
90 days ago
100.0 % uptime
Today
Telehouse North (THN) Operational
90 days ago
99.99 % uptime
Today
Telehouse West (THW) Operational
90 days ago
100.0 % uptime
Today
Pulsant 2 (MHD) Operational
90 days ago
100.0 % uptime
Today
Equinix MA1 (MCR) Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Scheduled Maintenance - Manchester Datacentre - Fibre Wavelength Jul 30, 2024 14:00 - Jul 31, 2024 02:00 BST
During the above period one of the suppliers of wavelength services providing connectivity from our Manchester PoP to our London PoP will be carrying out essential maintenance work.

Due to the redundant nature of the UK Servers network this maintenance is not expected to be service affecting for our customers as traffic will automatically re-route however due to the nature of the work the network to our Manchester site should be deemed at risk during this period with reduced resiliency.

Whilst a lengthy maintenance window is scheduled to cover all eventualities, the service provider does not expect the circuit to be offline for the duration of the maintenance window and UK Servers customer's services should not be affected.

Posted on Jul 24, 2024 - 21:44 BST
Core Network Upgrades - London (August) Aug 1, 2024 23:00 - Aug 2, 2024 03:00 BST
Thursday 1st August @ 2300 UTC+0100 (BST) for 4 hours.

We will be performing major network changes across our core network in London.

This includes decommissioning legacy routers as well as internal core network capacity upgrades.

No outage is expected with these changes; however, due to the extent of the modifications and work being carried out in core network racks, certain aspects of the network should be considered at risk during the maintenance window.

Some direct peering connectivity will be rerouted from 11:00 AM on Thursday in preparation for changes.

These changes are considered essential and will greatly increase our core network capacity and overall network resiliency.

We recommend following our status page for further updates.

Posted on Aug 01, 2024 - 23:00 BST
Past Incidents
Jul 27, 2024

No incidents reported today.

Jul 26, 2024

No incidents reported.

Jul 25, 2024

No incidents reported.

Jul 24, 2024
Completed - The scheduled maintenance has been completed.
Jul 24, 05:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 23, 23:00 BST
Scheduled - During the above period one of the suppliers of wavelength services providing connectivity from our Manchester PoPs to our Coventry datacentres will be carrying out essential maintenance work.

Colt intends to carry out internal maintenance within its network. This has been designated as ESSENTIAL. The nature of this work is to perform a network circuit re-route.
Work is required to perform infrastructure maintenance to ensure the continued integrity of the network.

Due to the redundant nature of the UK Servers network this maintenance is not expected to be service affecting for our customers as traffic will automatically re-route on alternative paths however due to the nature of the work the network to our Coventry site should be deemed at risk during this period.

Whilst a lengthy maintenance window is scheduled to cover all eventualities the service provider does not expect the circuits to be offline for the duration of the maintenance window and UK Servers customer's services should not be affected.

Jun 18, 14:26 BST
Jul 23, 2024
Jul 22, 2024
Resolved - Service to customers within this rack has now been restored after an unexpected reboot to the network switch, we are investigating the cause of this and further information will be issued in due course.
Jul 22, 05:01 BST
Investigating - At approximately 04:47 our monitoring systems identified an issue affecting the network connectivity to Rack 43 within our Coventry datacentre.

Customers with services in this rack and virtual firewall customers will be experiencing packet loss or a complete outage to their services.

Further updates will be provided within the next 15 minutes.

Jul 22, 04:50 BST
Jul 21, 2024

No incidents reported.

Jul 20, 2024

No incidents reported.

Jul 19, 2024

No incidents reported.

Jul 18, 2024

No incidents reported.

Jul 17, 2024
Completed - The scheduled maintenance has been completed.
Jul 17, 05:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 21:00 BST
Scheduled - During the above period one of the suppliers of wavelength services providing connectivity from our London PoPs to our Coventry datacentres will be carrying out essential maintenance work.

Work is required to replace damaged cable section, due to high loss alarms, and to ensure the continued integrity of the network.

Due to the redundant nature of the UK Servers network this maintenance is not expected to be service affecting for our customers as traffic will automatically re-route on alternative paths however due to the nature of the work the network to our Coventry site should be deemed at risk during this period.

Whilst a lengthy maintenance window is scheduled to cover all eventualities the service provider does not expect the circuits to be offline for the duration of the maintenance window and UK Servers customer's services should not be affected.

Jun 24, 21:43 BST
Jul 16, 2024
Jul 15, 2024

No incidents reported.

Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.