All Systems Operational
Coventry DH1
Operational
Coventry DH2
Operational
Telehouse East (THE)
Operational
Telehouse North (THN)
Operational
Telehouse West (THW)
Operational
Sovereign House (SOV)
Operational
Pulsant (Maidenhead) 1
Operational
Pulsant (Maidenhead) 2
Operational
Continuity House - Coventry
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Annual Building Temporary Isolation - Pulsant Maidenhead 2 Facility
Oct 11, 2023 09:00-17:00 BST
Please be aware of the following essential maintenance being carried out at Maidenhead Facility - Pulsant 2 & 3 only.
As part of Pulsants planned maintenance regime, they are required to undertake an annual darken building test will be carried out to ensure all infrastructure works correctly in the event of a full loss of mains power and to minimise further interruptions.
No interruption or disruption to service is expected during these essential works, however due to the level of switching that will be undertaken during executing our Darken Building Test and isolation of power, we are issuing a courtesy At Risk notification to all our customers.
As part of Pulsant's maintenance regime, it is necessary for us to undertake an annual inspection of the Transformers and ring main unit to ensure all infrastructure works correctly in the event of a full loss of mains power. To do this they will be working with 3rd party contractors to isolate the mains power to the site and perform essential testing of our HV and LV infrastructure.
During this period, it will be necessary to run the site on Generators. Pulsant will follow our normal Darken Building Test procedure, which will isolate the utility supply during these essential tests.
The testing will be completed by Pulsant staff and a number of specialised 3rd party contractors.
All Diesel supplies to the site have been checked and confirmed adequate supplies with reserve supplies on standby. Once works have been completed, the fuel supplies will be replenished accordingly.
We have provisioned a maintenance window of up to 8 hours to complete all the necessary tests. All personnel will remain on-site during this maintenance window and for a period of up to 1 hour post the maintenance window.
Works are expected to be non-service affecting as customers will remain on UPS protected supplies whilst the Generators take up the load and then remain on Generator load (in an N+1 configuration) until all works are completed. This maintenance does involve changes to power source to the site, hence an at Risk notification is being sent out.
Pulsant confirm that the maintenance window is noted below and the associated At-Risk period:
Wednesday 11th October 2023, commencing at 09.00 GMT and completed by 17.00 GMT Wednesday 11th October 2023.
The At Risk window will be kept to an absolute minimum and the site will have utility mains power restored and resuming full site protection at the earliest opportunity.
Please accept our sincere apologies for any inconvenience this may cause.
Posted on Sep 12, 2023 - 19:13 BST
As part of Pulsants planned maintenance regime, they are required to undertake an annual darken building test will be carried out to ensure all infrastructure works correctly in the event of a full loss of mains power and to minimise further interruptions.
No interruption or disruption to service is expected during these essential works, however due to the level of switching that will be undertaken during executing our Darken Building Test and isolation of power, we are issuing a courtesy At Risk notification to all our customers.
As part of Pulsant's maintenance regime, it is necessary for us to undertake an annual inspection of the Transformers and ring main unit to ensure all infrastructure works correctly in the event of a full loss of mains power. To do this they will be working with 3rd party contractors to isolate the mains power to the site and perform essential testing of our HV and LV infrastructure.
During this period, it will be necessary to run the site on Generators. Pulsant will follow our normal Darken Building Test procedure, which will isolate the utility supply during these essential tests.
The testing will be completed by Pulsant staff and a number of specialised 3rd party contractors.
All Diesel supplies to the site have been checked and confirmed adequate supplies with reserve supplies on standby. Once works have been completed, the fuel supplies will be replenished accordingly.
We have provisioned a maintenance window of up to 8 hours to complete all the necessary tests. All personnel will remain on-site during this maintenance window and for a period of up to 1 hour post the maintenance window.
Works are expected to be non-service affecting as customers will remain on UPS protected supplies whilst the Generators take up the load and then remain on Generator load (in an N+1 configuration) until all works are completed. This maintenance does involve changes to power source to the site, hence an at Risk notification is being sent out.
Pulsant confirm that the maintenance window is noted below and the associated At-Risk period:
Wednesday 11th October 2023, commencing at 09.00 GMT and completed by 17.00 GMT Wednesday 11th October 2023.
The At Risk window will be kept to an absolute minimum and the site will have utility mains power restored and resuming full site protection at the earliest opportunity.
Please accept our sincere apologies for any inconvenience this may cause.
Posted on Sep 12, 2023 - 19:13 BST
Scheduled Maintenance - Coventry Datacentre - Essential Network Maintenance
Nov 29, 2023 19:00 - Nov 30, 2023 06:00 GMT
Update -
We will be undergoing scheduled maintenance during this time.
Oct 27, 2023 - 16:28 BST
Oct 27, 2023 - 16:28 BST
Scheduled -
Please be advised of essential maintenance work required on NEOS Fibre Network Platform to repair damaged fibre section within 3rd party providers network infrastructure between Bradley Stoke POP and Evesham site locations Requirement is to carry out a cutover of 216f between 2 joint locations, 3rd party provider engineers will need to carry out splicing and testing within both joint locations. Maintenance is being carried out under controlled change and supervised at all times to ensure works complete in a timely manner with minimal disruption to services.
Due to the redundant nature of the UK Servers network this maintenance is not expected to be service affecting for our customers as traffic will automatically re-route on alternative paths however due to the nature of the work the network to our Coventry site should be deemed at risk during this period.
Whilst a lengthy maintenance window is scheduled to cover all eventualities the service provider does not expect the circuits to be offline for the duration of the maintenance window and UK Servers customer's services should not be affected.
Oct 27, 2023 - 16:27 BST
Due to the redundant nature of the UK Servers network this maintenance is not expected to be service affecting for our customers as traffic will automatically re-route on alternative paths however due to the nature of the work the network to our Coventry site should be deemed at risk during this period.
Whilst a lengthy maintenance window is scheduled to cover all eventualities the service provider does not expect the circuits to be offline for the duration of the maintenance window and UK Servers customer's services should not be affected.
Oct 27, 2023 - 16:27 BST
Scheduled Maintenance - Coventry Datacentre - Essential Network Maintenance
Dec 7, 2023 23:00 - Dec 8, 2023 06:00 GMT
Maintenance activity:
Please be advised of essential maintenance work required on NEOS Fibre Network Platform. They are required to carry out joint audit to determine the quality of existing joint conditions, once complete they will look to arrange future works to migrate services onto the new joint. The window scheduled accounts for the traffic Management in place, the stipulations from the local council and the Highways agency and the size of the fibre that is being worked on.
Please note that this work is night 1 of 2 scheduled and further notification will follow for the second date.
Due to the redundant nature of the UK Servers network this maintenance is not expected to be service affecting for our customers as traffic will automatically re-route on alternative paths however due to the nature of the work the network to our Coventry site should be deemed at risk during this period.
Posted on Nov 09, 2023 - 15:57 GMT
Please be advised of essential maintenance work required on NEOS Fibre Network Platform. They are required to carry out joint audit to determine the quality of existing joint conditions, once complete they will look to arrange future works to migrate services onto the new joint. The window scheduled accounts for the traffic Management in place, the stipulations from the local council and the Highways agency and the size of the fibre that is being worked on.
Please note that this work is night 1 of 2 scheduled and further notification will follow for the second date.
Due to the redundant nature of the UK Servers network this maintenance is not expected to be service affecting for our customers as traffic will automatically re-route on alternative paths however due to the nature of the work the network to our Coventry site should be deemed at risk during this period.
Posted on Nov 09, 2023 - 15:57 GMT
Scheduled Maintenance - Coventry Datacentre - Essential Network Maintenance
Dec 10, 2023 20:00 - Dec 11, 2023 04:00 GMT
Maintenance activity:
Please be advised of essential maintenance work required on NEOS Fibre Network Platform. They are required to carry out joint audit to determine the quality of existing joint conditions, once complete they will look to arrange future works to migrate services onto the new joint. The window scheduled accounts for the traffic Management in place, the stipulations from the local council and the Highways agency and the size of the fibre that is being worked on.
Please note that this work is night 2 of 2 scheduled.
Due to the redundant nature of the UK Servers network this maintenance is not expected to be service affecting for our customers as traffic will automatically re-route on alternative paths however due to the nature of the work the network to our Coventry site should be deemed at risk during this period.
Posted on Nov 09, 2023 - 15:59 GMT
Please be advised of essential maintenance work required on NEOS Fibre Network Platform. They are required to carry out joint audit to determine the quality of existing joint conditions, once complete they will look to arrange future works to migrate services onto the new joint. The window scheduled accounts for the traffic Management in place, the stipulations from the local council and the Highways agency and the size of the fibre that is being worked on.
Please note that this work is night 2 of 2 scheduled.
Due to the redundant nature of the UK Servers network this maintenance is not expected to be service affecting for our customers as traffic will automatically re-route on alternative paths however due to the nature of the work the network to our Coventry site should be deemed at risk during this period.
Posted on Nov 09, 2023 - 15:59 GMT