Service Incident - Rack 6 - Coventry Datacentre - Switch Failure
Investigating - At approximately 16:10 our monitoring systems identified an issue affecting the network connectivity to Rack 6 within our Coventry datacentre.

Customers with services in this rack will be experiencing packet loss or a complete outage to their services.

Further updates will be provided within the next 15 minutes.
Apr 23, 2024 - 16:10 BST
Uptime over the past 90 days. View historical uptime.
Coventry - Continuity House (205/DC3) Operational
90 days ago
99.99 % uptime
Today
Coventry (DH1) Degraded Performance
90 days ago
100.0 % uptime
Today
Coventry (DH2) Operational
90 days ago
100.0 % uptime
Today
Telehouse East (THE) Operational
90 days ago
100.0 % uptime
Today
Telehouse North (THN) Operational
90 days ago
100.0 % uptime
Today
Telehouse West (THW) Operational
90 days ago
100.0 % uptime
Today
Pulsant 2 (MHD) Operational
90 days ago
100.0 % uptime
Today
Equinix MA1 (MCR) Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Apr 24, 2024

No incidents reported today.

Apr 23, 2024

Unresolved incident: Service Incident - Rack 6 - Coventry Datacentre - Switch Failure.

Apr 22, 2024

No incidents reported.

Apr 21, 2024

No incidents reported.

Apr 20, 2024

No incidents reported.

Apr 19, 2024

No incidents reported.

Apr 18, 2024
Network Incident - Manchester (MA1) Datacentre - Fibre Wavelength Outage
Resolved - This incident has been resolved.
Apr 18, 23:51 BST
Monitoring - The faulty optic has been isolated and the service has been brought back into production. We are monitoring the link for errors but will consider the incident closed in 24 hours if no further issues or errors are detected.
Apr 8, 17:34 BST
Investigating - Our alerts system has detected incrementing errors on a wavelength service to this site. The wavelength has been taken out of service and the site is currently considered "at risk" due to decreased redundancy.
Apr 8, 14:46 BST
Service Incident - Rack M5D - Continuity House Datacentre - Switch Failure
Resolved - This incident has been resolved.
Apr 18, 23:50 BST
Monitoring - This has been identified as a component failure within the rack switch. A replacement rack switch has been configured and deployed. Services should now all be healthy again.

Please contact support if you are continuing to experience network issues.
Apr 18, 17:42 BST
Investigating - At approximately 17:25 our monitoring systems identified an issue affecting the network connectivity to Rack M5D within our Continuity House datacentre.

Customers with services in this rack will be experiencing packet loss or a complete outage to their services.

Further updates will be provided within the next 15 minutes.
Apr 18, 17:34 BST
Apr 17, 2024

No incidents reported.

Apr 16, 2024

No incidents reported.

Apr 15, 2024

No incidents reported.

Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.

Apr 12, 2024

No incidents reported.

Apr 11, 2024

No incidents reported.

Apr 10, 2024

No incidents reported.

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