All Systems Operational

About This Site

This page is hosted off network and provides real-time updates on the availability and performance of our services. If you are experiencing issues not reflected here, our support team is available to assist you at any time.

For support or to raise a ticket, please visit our helpdesk at:
https://control.ukservers.com

Our engineering and support teams are available 24/7/365. You can reach us at: 0800 610 1 620

Uptime over the past 90 days. View historical uptime.
Coventry - Continuity House (205/DC3) Operational
90 days ago
100.0 % uptime
Today
Coventry (DH1) Operational
90 days ago
100.0 % uptime
Today
Coventry (DH2) Operational
90 days ago
100.0 % uptime
Today
Telehouse East (THE) Operational
90 days ago
100.0 % uptime
Today
Telehouse North (THN) Operational
90 days ago
100.0 % uptime
Today
Telehouse West (THW) Operational
90 days ago
100.0 % uptime
Today
Equinix MA1 (MCR) Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jul 23, 2026

No incidents reported today.

Jul 22, 2026
Network Incident - Coventry Datacentre
Resolved - Corrective and preventative measures have been put in place following the guidance of the vendor. The router remains under close monitoring. Whilst we do not anticipate further disruption related to this incident, a cold-spare router remains on standby should the problem reoccur.
This is the first failure of this nature in over 15 years of operating the Juniper MX platform, and the automated protections performed as designed in containing it. We nonetheless apologise for the disruption and are confident the actions above materially reduce both the likelihood and the impact of any recurrence.
Jul 22, 13:35 BST
Update - Service has now been fully restored to all customers at our Coventry datacentre, a full RFO will be issued to all customers shortly.
Jul 8, 06:06 BST
Investigating - We are currently investigating a severe network issue affecting a router at our Coventry datacentre providing service to a number of customers from this site.

Our network engineers are diagnosing the problem and further updates should follow.

Dedicated or shared colocation customers may experience packet loss, increased latency or interruptions in connection whilst this is being resolved.
Jul 8, 05:54 BST
Jul 21, 2026

No incidents reported.

Jul 20, 2026

No incidents reported.

Jul 19, 2026

No incidents reported.

Jul 18, 2026

No incidents reported.

Jul 17, 2026

No incidents reported.

Jul 16, 2026

No incidents reported.

Jul 15, 2026

No incidents reported.

Jul 14, 2026

No incidents reported.

Jul 13, 2026

No incidents reported.

Jul 12, 2026

No incidents reported.

Jul 11, 2026

No incidents reported.

Jul 10, 2026

No incidents reported.

Jul 9, 2026

No incidents reported.

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