During the above period one of the suppliers of wavelength services, Neos Networkins, will be carrying out essential maintenance work.
The work involves the migration of services from an Optical Distribution Frame (ODF) to a new rack or equipment location within the fibre network platform. This helps to ensure consistency throughout the network, enhance functionality and prevent obsolescence.
Due to the redundant nature of the UK Servers network, this maintenance is not expected to be service affecting for our customers as traffic will automatically re-route on alternative paths however, due to the nature of the work the network to our Coventry site should be deemed at risk during this period.
Whilst a lengthy maintenance window is scheduled to cover all eventualities, the service provider does not expect the circuits to be offline for the duration of the maintenance window and UK Servers customer's services should not be affected.
Posted on
Sep 18, 2025 - 19:06 BST
Following on from substantial edge network capacity upgrades over the recent 18 months, we have planned capacity upgrades in our Coventry datacentre to bring the overall network capacity into the datacentre from 400 Gigabit to 1.2 Terabit in Q1 2026.
As part of these upgrades, an additional router upgrade is necessary in order to support the new native 400GbE connections.
On Friday 21st November 2025 at 01:30 AM (UK Time), we will be migrating a portion of services in our Continuity House (Coventry) datacentre to a new router.
During this time, customers with dedicated server or shared co-location services located in our Continuity House (Coventry) datacentre may experience up to 2 minutes network connectivity interruption.
We are opening a 30 minute maintenance window for contingency purposes.
This affects services beginning with an "S-" or "C-" ID.
The overall UKServers network and services in other locations are not expected to experience any disruption.
Customers with IP Transit or Quarter/Half/Full Rackspace services will NOT be impacted, unless otherwise contacted directly.
Posted on
Aug 26, 2025 - 17:36 BST