Investigating - We are aware of automated emails sent to some customers reporting RAID degradation. These alerts were generated in error, and it is affecting customers across all management tiers including Foundation. We are looking into this and will get update the page shortly.
Mar 23, 2026 - 08:02 GMT
Mar 23, 2026 - 08:02 GMT
Identified - We are aware of a number of phishing emails currently being circulated that falsely claim to be from UK Servers and link to a fraudulent website impersonating our control panel.
We believe the recipient details may have been obtained via publicly available WHOIS information for domains hosted on our network.
These emails are not being sent from any @ukservers.com email address and direct users to a domain that is not owned or operated by UK Servers.
We strongly advise all customers to carefully check the sender’s email address and verify the URL of our control panel before entering any login credentials.
Feb 13, 2026 - 05:37 GMT
We believe the recipient details may have been obtained via publicly available WHOIS information for domains hosted on our network.
These emails are not being sent from any @ukservers.com email address and direct users to a domain that is not owned or operated by UK Servers.
We strongly advise all customers to carefully check the sender’s email address and verify the URL of our control panel before entering any login credentials.
Feb 13, 2026 - 05:37 GMT
About This Site
This page is hosted off network and provides real-time updates on the availability and performance of our services. If you are experiencing issues not reflected here, our support team is available to assist you at any time.
For support or to raise a ticket, please visit our helpdesk at:
https://control.ukservers.com
Our engineering and support teams are available 24/7/365. You can reach us at: 0800 610 1 620
Coventry - Continuity House (205/DC3)
Operational
Coventry (DH1)
Operational
Coventry (DH2)
Operational
Telehouse East (THE)
Operational
Telehouse North (THN)
Operational
Telehouse West (THW)
Operational
Equinix MA1 (MCR)
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Scheduled Maintenance - Coventry Datacentre - Neos Fibre Wavelength Services Apr 9, 2026 20:00 - Apr 10, 2026 07:00 BST
During the above period one of the suppliers of wavelength services, Neos Networks, will be carrying out essential maintenance work.
The work involves the migration of services from an Optical Distribution Frame (ODF) to a new rack or equipment location within the fibre network platform. This helps to ensure consistency throughout the network, enhance functionality and prevent obsolescence.
Due to the redundant nature of the UK Servers network, this maintenance is not expected to be service affecting for our customers as traffic will automatically re-route on alternative paths; however, due to the nature of the work the network to our Coventry site should be deemed at risk during this period.
Whilst a lengthy maintenance window is scheduled to cover all eventualities, the service provider does not expect the circuits to be offline for the duration of the maintenance window and UK Servers customer's services should not be affected.
Posted on Mar 19, 2026 - 18:37 GMT
The work involves the migration of services from an Optical Distribution Frame (ODF) to a new rack or equipment location within the fibre network platform. This helps to ensure consistency throughout the network, enhance functionality and prevent obsolescence.
Due to the redundant nature of the UK Servers network, this maintenance is not expected to be service affecting for our customers as traffic will automatically re-route on alternative paths; however, due to the nature of the work the network to our Coventry site should be deemed at risk during this period.
Whilst a lengthy maintenance window is scheduled to cover all eventualities, the service provider does not expect the circuits to be offline for the duration of the maintenance window and UK Servers customer's services should not be affected.
Posted on Mar 19, 2026 - 18:37 GMT