All Systems Operational

About This Site

This page is hosted off network and provides real-time updates on the availability and performance of our services. If you are experiencing issues not reflected here, our support team is available to assist you at any time.

For support or to raise a ticket, please visit our helpdesk at:
https://control.ukservers.com

Our engineering and support teams are available 24/7/365. You can reach us at: 0800 610 1 620

Uptime over the past 90 days. View historical uptime.
Coventry - Continuity House (205/DC3) Operational
90 days ago
100.0 % uptime
Today
Coventry (DH1) Operational
90 days ago
100.0 % uptime
Today
Coventry (DH2) Operational
90 days ago
100.0 % uptime
Today
Telehouse East (THE) Operational
90 days ago
100.0 % uptime
Today
Telehouse North (THN) Operational
90 days ago
100.0 % uptime
Today
Telehouse West (THW) Operational
90 days ago
99.99 % uptime
Today
Equinix MA1 (MCR) Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jul 29, 2026

No incidents reported today.

Jul 28, 2026

No incidents reported.

Jul 27, 2026

No incidents reported.

Jul 26, 2026

No incidents reported.

Jul 25, 2026

No incidents reported.

Jul 24, 2026

Network Incident - London Telehouse West
Resolved - This incident has been resolved.
Jul 24, 21:13 BST
Update - We are continuing to monitor for any further issues.
Jul 24, 21:12 BST
Update - Connectivity should be restored for all customers at present.
If you have any issues with a service remaining offline, please open a support ticket.
We are continuing to monitor and investigate the incident.
Jul 24, 05:46 BST
Update - Our engineers are currently carrying out an emergency reload of the router, the expected disruption of this is 10 minutes.
Customers services have been diverted to an alternative gateway where possible.
Jul 24, 05:19 BST
Monitoring - Service has now been restored for customers at this site. However, due to ongoing router instability, customers should still consider their services to be at risk.
Jul 24, 04:40 BST
Investigating - We are currently investigating a severe network issue affecting the router mx1.thw120

Our network engineers are diagnosing the problem and further updates should follow.

Dedicated or shared colocation customers within London datacentres may experience packet loss, increased latency or interruptions in connection whilst this is being resolved.
Jul 24, 04:31 BST

Jul 23, 2026

No incidents reported.

Jul 22, 2026

No incidents reported.

Jul 21, 2026

No incidents reported.

Jul 20, 2026

No incidents reported.

Jul 19, 2026

No incidents reported.

Jul 18, 2026

No incidents reported.

Jul 17, 2026

No incidents reported.

Jul 16, 2026

No incidents reported.

Jul 15, 2026

No incidents reported.

← Incident History Powered by Atlassian Statuspage