Update - Maintenance is under way, updates expected to be applied very shortly.
Due to unexpected delays, we will only be applying primary updates to one router and will re-schedule another maintenance window for the remaining router upgrades.
Jun 12, 2026 - 01:47 BST
Due to unexpected delays, we will only be applying primary updates to one router and will re-schedule another maintenance window for the remaining router upgrades.
Jun 12, 2026 - 01:47 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 12, 2026 - 01:00 BST
Jun 12, 2026 - 01:00 BST
Scheduled - To resolve an underlying issue identified by our network vendor and apply security patching, we will be carrying out essential software upgrades on two of our edge routers within our London PoP.
Maintenance is scheduled for Friday 12th June at 01:00 BST (AM)
The upgrades will be performed sequentially, with the second router upgrade commencing only after the first has completed successfully.
As this maintenance is considered essential and urgent, we are providing a shorter notice period than usual.
Customers with dedicated server services located within Telehouse West, East and North2 may experience a brief interruption to connectivity during the maintenance window.
Any service impact is expected to last between approximately 30 seconds and 10 minutes. Historically these upgrades often cause no outage, however in rare cases, a full system reload may be required.
Customers with IP connectivity services delivered in London will experience an outage on respective circuits - BGP sessions will be gracefully drained of traffic.
The expected impact is limited to services with server IDs beginning "TFM240-", "TFM120-", "TFM72-".
The maintenance window has been scheduled for 90 minutes to allow for contingency; however, the anticipated disruption period is expected to be significantly shorter.
We do not expect any customers in Coventry or Manchester to experience any outage by this maintenance.
Jun 12, 2026 01:00-02:30 BST
Maintenance is scheduled for Friday 12th June at 01:00 BST (AM)
The upgrades will be performed sequentially, with the second router upgrade commencing only after the first has completed successfully.
As this maintenance is considered essential and urgent, we are providing a shorter notice period than usual.
Customers with dedicated server services located within Telehouse West, East and North2 may experience a brief interruption to connectivity during the maintenance window.
Any service impact is expected to last between approximately 30 seconds and 10 minutes. Historically these upgrades often cause no outage, however in rare cases, a full system reload may be required.
Customers with IP connectivity services delivered in London will experience an outage on respective circuits - BGP sessions will be gracefully drained of traffic.
The expected impact is limited to services with server IDs beginning "TFM240-", "TFM120-", "TFM72-".
The maintenance window has been scheduled for 90 minutes to allow for contingency; however, the anticipated disruption period is expected to be significantly shorter.
We do not expect any customers in Coventry or Manchester to experience any outage by this maintenance.
Jun 12, 2026 01:00-02:30 BST
About This Site
This page is hosted off network and provides real-time updates on the availability and performance of our services. If you are experiencing issues not reflected here, our support team is available to assist you at any time.
For support or to raise a ticket, please visit our helpdesk at:
https://control.ukservers.com
Our engineering and support teams are available 24/7/365. You can reach us at: 0800 610 1 620
Coventry - Continuity House (205/DC3)
Operational
Coventry (DH1)
Operational
Coventry (DH2)
Operational
Telehouse East (THE)
Under Maintenance
Telehouse North (THN)
Under Maintenance
Telehouse West (THW)
Under Maintenance
Equinix MA1 (MCR)
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.